Terms of Use

Last updated: 1 January 2024

1. About Our Service

OnlineAppraisal.co.nz ("we", "us", "our") operates as a lead generation and referral platform. We connect property owners seeking information about their property's value with licensed real estate salespeople who can provide free market appraisals.

Key Points to Understand

  • We are not a licensed real estate agency
  • We do not provide property appraisals, valuations, or real estate advice
  • We are not affiliated with or endorsed by any real estate brand or agency
  • We are a referral service — your details are shared with licensed agents who contact you
  • Any price estimates shown on this website are indicative only and should not be relied upon for financial decisions

2. How It Works

When you submit your property details through our form:

  1. Your contact information and property details are collected by us
  2. We share your information with one or more licensed real estate salespeople (licensed under the Real Estate Agents Act 2008) who operate in your area
  3. The agent(s) will contact you directly to arrange a free, no-obligation market appraisal

We may receive a referral fee or per-lead payment from agents. This does not cost you anything — the service is free for property owners.

3. No Appraisal or Valuation Service

We do not conduct property appraisals or valuations. Any indicative price estimates displayed on our website (including after form submission) are automatically generated estimates for informational purposes only. They are based on general area data and should not be relied upon for making financial, investment, or property decisions.

Only a licensed real estate agent's market appraisal or a registered valuer's formal valuation should be used for decision-making purposes.

4. Real Estate Brand Logos & Names

Any real estate brand names, logos, or trademarks displayed on this website belong to their respective owners. Their presence on our website:

  • Does not imply endorsement, sponsorship, or affiliation with OnlineAppraisal.co.nz
  • Is for informational purposes only, indicating the types of agencies that individual licensed agents may be associated with
  • Does not mean those agencies are partners, clients, or endorsers of our service

5. Your Consent

By submitting your details through our form, you:

  • Consent to your personal information being collected and stored by us
  • Consent to your personal information being shared with licensed real estate agents
  • Consent to being contacted by phone, email, or text message by those agents
  • Acknowledge that you have read our Privacy Policy
  • Acknowledge that the agents who contact you are independent professionals, not employees or representatives of OnlineAppraisal.co.nz

You may withdraw your consent at any time by contacting us at hello@onlineappraisal.co.nz.

6. Real Estate Agents Act 2008 Compliance

We acknowledge the following requirements under New Zealand law:

  • Only licensed real estate agents may carry out "real estate agency work" as defined in the Real Estate Agents Act 2008
  • We do not carry out real estate agency work — we operate solely as a marketing and lead referral platform
  • All agents who receive leads through our service must hold a current licence issued by the Real Estate Authority (REA)
  • Any market appraisal you receive is provided by the licensed agent, not by us

7. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • We are not liable for any actions, omissions, advice, or conduct of agents who receive your details through our service
  • We are not liable for the accuracy of any property appraisal or market assessment provided by agents
  • We make no representations about the suitability, reliability, or accuracy of any agent's services
  • Any price estimates shown on this website are indicative only and we accept no liability for reliance on them

8. Fair Trading Act

In accordance with the Fair Trading Act 1986, we confirm:

  • We are a lead referral service, not a property appraisal provider
  • Price estimates on our website are computer-generated approximations, not professional valuations
  • Brand logos displayed are for informational reference only and do not imply endorsement

9. Intellectual Property

All content on this website (excluding third-party logos and trademarks) is owned by OnlineAppraisal.co.nz. You may not reproduce, distribute, or use our content without written permission.

10. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of the New Zealand courts.

11. Contact

For questions about these terms, contact us at hello@onlineappraisal.co.nz.